Privacy Policy – Nerd Towing
Effective Date: December 12, 2025
Nerd Towing, a division of Upfront Ventures, LLC, provides a referral-based platform that connects homeowners with independent towing service providers. Nerd Towing does not perform towing services directly. All services are delivered by third-party contractors who operate independently and maintain their own licensing, insurance, and business practices.
Upfront Ventures, LLC
30311 124th St E
Buckley, WA 98321
United States
This Privacy Policy explains how we collect, use, protect, and share information when you interact with our website, submit a service request, or engage with our referral services.
Our Role as a Referral Company
Nerd Towing acts solely as an intermediary between customers and independently owned towing providers. We take pride in the quality of our referral partners, and customer satisfaction is one of our highest priorities. However, we do not oversee, manage, or control the services they provide. By using our website or requesting a referral, you acknowledge and agree that:
- Nerd Towing does not perform tow work of any kind.
- All services are completed by independent third-party contractors.
- Nerd Towing cannot assume liability for the performance, quality, timeliness, pricing, or outcomes of any work performed by referred providers.
- Any warranties, service guarantees, or disputes are between you and the service provider.
We are committed to maintaining a network of reputable providers, and we encourage customers to share feedback so we can ensure adherence to our standards.
Information We Collect
We may collect the following categories of information:
Information You Provide
- Name
- Phone number
- Email address
- Tow address
- Service details (e.g., location, vehicle information)
- Any information submitted through contact forms or service request forms
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on site
- Referring websites
Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Improve website functionality
- Analyze site performance and usage
- Support advertising or retargeting efforts
You may disable cookies at the browser level; however, some site features may be limited as a result.
How We Use Your Information
We use collected information to:
- Process and respond to your service request
- Connect you with an appropriate third-party tow service provider
- Communicate regarding your referral
- Improve our website and marketing efforts
- Maintain internal records and analytics
- Ensure quality and customer satisfaction
- Comply with legal requirements or obligations
We do not sell personal information to unrelated third parties.
How We Share Information
We may share your information only in the following circumstances:
With Independent Service Providers
To fulfill your referral request, we share your contact details and service description with qualified towing service providers. These providers operate independently and are responsible for handling your information according to their own privacy and operational policies.
With Service Vendors
We may use third-party vendors for:
- Web hosting
- Analytics
- Customer management
- Advertising support
These partners may access your data only as needed to perform their contracted services.
For Legal Compliance
We may disclose information if required to:
- Comply with laws or regulations
- Respond to legal requests
- Protect our rights, users, or property
No Liability for Third-Party Services
Because Nerd Towing is a referral service only, we expressly disclaim all liability related to:
- Work performed by any independent tow provider
- Pricing, estimates, or timelines provided by drivers
- Damages arising from services rendered
- Professional decisions or actions taken by referred providers
All agreements for tow services are strictly between the customer and the service provider.
Data Retention
We retain information only as long as necessary for:
- Providing referral services
- Maintaining business records
- Complying with legal obligations
We can delete your information upon request unless retention is legally required.
Your Rights & Choices
Depending on your location, you may have the right to:
- Request access to your personal information
- Request corrections or updates
- Request deletion of your information
- Opt out of marketing communications
- Restrict certain data uses
To exercise any of these rights, contact us at: https://www.nerdtowing.com/#Contact
Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.
Third-Party Links
Our website may link to third-party sites. We are not responsible for the privacy practices, content, or security of those websites.
Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect information from children. If such data is discovered, it will be deleted promptly.
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated effective date. Continued use of our website after updates constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or need assistance, please contact:
Nerd Towing / Upfront Ventures, LLC
30311 124th St E
Buckley, WA 98321
United States